Careers

A Receptionist

Download Full Job Description

APPLY NOW

(08) 9531 7903 | 0438 316 125

careers@fairbridge.asn.au

Location: Fairbridge Village, Pinjarra

Position: Permanent Full-time

Starting Date: Immediately

 

Fairbridge Village, Pinjarra is known for its action-packed adventure camps, heritage-listed holiday destination and accommodation, innovative education programs at its CARE school, and much more. An opportunity for a receptionist has opened within a unique location, nestled in the beautiful heritage village located in the heart of Pinjarra.

About the Position:

  • Manage and coordinate front desk activities & other administrative tasks.
  • Manage check-in and check-out of guests.
  • Maintaining guest accounts.
  • Taking reservations.
  • Answering all calls and transferring calls to appropriate internal staff as required.
  • Assisting with all guest requests.
  • Attend to incoming calls by answering queries and providing outstanding guest service.
  • Issuing of accommodation, venue and vehicle keys.
  • Handling credit cards and cash.
  • Making coffee, serving cafe guests.
  • Maintain the cleanliness and organisation of the reception/cafe area.
  • Keep other members of front office team informed on guest feedback.
  • Liaising with caretakers to meet client needs.
  • Communicate effectively with other departments such as Housekeeping and Maintenance to ensure guest requests are completed efficiently.

The Successful Applicant will Have or Possess:

  • Experience of working within a similar role
  • A passion for service excellence.
  • A confident, vibrant, outgoing, and professional personality with the ability to juggle competing demands.
  • Ability to multitask and complete several tasks at the same time.
  • Excellent communication skills; including both verbal and written.
  • Ability to prioritise tasks to ensure guest requests are completed immediately.
  • A ‘can do’ attitude and willingness to learn new skills.
  • A high level of professionalism and ensure policy and procedures are followed.
  • Ability and confidence to liaise with internal and external stakeholders.
  • Willingness’ to participate in training and development programs to enhance skills and capabilities to increase the guest experience.
  • Willingness and flexibility to work in other areas of the business where required
  •  

Fairbridge is a child safe employer and is committed to the welfare of children and their protection. All potential employees and volunteers will be required to comply with our Child Safe Policy and Code of Conduct. All applicants will be required to provide a National Police Clearance and Working with Children’s Check in accordance with this policy.

To Apply – Please forward a covering letter, CV, and contact details for 3 referees to careers@fairbridge.asn.au

Action packed adventure camps throughout WA. A heritage listed holiday destination. Innovative education programs. There is plenty to experience at Fairbridge.

Facebook-f Instagram

About

Legal

Explore Fairbridge

Fairbridge WA Inc. acknowledges and respects Aboriginal and Torres Strait Islanders as the traditional owners of this land. We pay our respects to Elders past, present and emerging.